@MeganJanas So can relate to this. We also had twins and the insurance co. could not get it through their heads that that means there are two claims for every appt. So insane for years!
And itś up to you as the parent to catch it, resubmit it, and appeal it.
And our co. still only accepts paper claims so there is the added burden of copies, forms, and assembling.
Agreed. Healthcare can be profit-driven. It matters how the profit is being derived and at what amounts.